At SSA, we believe in enthusiasm. In passion. In being an expert in what you do, not just because of your experience but because you love doing it. We hire people who enhance our culture and our business. And we’re proud to share more about them in our This is Read more…
While the imagery of an ‘admit-one’ yellow ticket is iconic in symbolizing cultural attraction admissions of the past, the time of traditional paper tickets is far behind us. Today, guests are not just looking for entry to an attraction – they’re seeking seamless, digital-first ticketing that enhances their experience at Read more…
As the world gets more and more personalized for the individual consumer, cultural attraction spaces must continue to break the mold in order to meet the evolving expectations of guests. Historically, our industry has depended on an upcoming major exhibit to drive attendance and increase revenue. In today’s fast-moving world, Read more…
Often, the most challenging aspect of implementing new software or technology is understanding and grasping all the benefits it can offer. Perhaps you’ve recently acquired a guest experience platform or are thinking about doing so for your cultural attraction and are struggling with how to use it to its fullest Read more…
At SSA, we believe our employees aren’t just people of our workforce or roles to complete tasks, but instead human beings with specific needs and unique passions. With that in mind, we prioritize our benefits program to showcase that commitment to our employees’ whole-self well-being. And we’re not the only Read more…
In the cultural attraction space, providing an exceptional guest experience is paramount. Every small detail can significantly impact how visitors perceive and enjoy your venue. At SSA Group, we understand the importance of optimizing operations to prioritize guest experiences. Here are six tips to help you evaluate and enhance every Read more…
SSA had the opportunity to host various waste-free events over the past year. To support and inspire other organizations aiming to do the same, we’ve developed our top tips if you’re interested in hosting a waste-free event: 1. Communication is Imperative Over-communicating is integral to the success of these kinds of Read more…
With another AZA Mid-Year in the books, we reflect on the amazing partnerships, connections and conversations from the week. Here are some of our highlights: Zoo Day at Oklahoma City Zoo RETAILPartners Since 2021 Pre-Conference Tour at Sedgwick County Zoo FOOD + RETAIL + ADMISSIONSPartners Since 2020 Post-Conference Tour at Read more…
…we’re glad you asked. Since launching our thrive(3) strategic plan early last year, together with our partners, we’ve been hard at work. But first, ICYMI, thrive(3) is our company-wide initiative under one culture, one team, and 100 percent alignment with our partners. We’ve been focusing on bundling our services around Read more…
At SSA, we believe in enthusiasm. In passion. In being an expert in what you do, not just because of your experience but because you love doing it. We hire people who enhance our culture and our business. And we’re proud to share more about them in our This is Read more…