“COSI has worked with SSA for a number of years and we consider them a true partner. Their seamless integration into our team puts them in perfect alignment with our high standard of guest service. SSA consistently exceeds our expectations and is integral in pushing events held in and outside our building to the next level. We receive regular compliments about their high quality and especially their attention to detail. We specifically hear over and over from our guests about what a pleasure they are to work with. We look forward to continued collaborations on new and exciting things in the future. I could not more greatly endorse a partner.”

“Naples Zoo has had the good fortune of working with SSA Group for the past four years. Most specifically, SSA fully operates the Zoo’s food, beverage and retail operations and has provided significant technical expertise and support to our admissions and guest services operations. We could not possibly be more pleased with, what is truly, a partnership."

“We couldn’t be more pleased with our selection of SSA through an RFP process! Their culinary and retail executives were not only attentive to our needs and vision as an institution, but they also elevated our innovation quotient enormously with new ideas and technologies that we had not previously envisioned. Our guests and the community at-large have raved about the new visitor service experience at the museum. While we were expecting competence and professionalism, SSA far exceeded our expectations with quality. The menu selections and ingredients are of the highest quality, with many items sustainably sourced from nearby farms and ranches, and the quality and selection of retail merchandise has been outstanding."

“One of the most impressive things was how SSA manages the lines and scanning gates. For the first time, we scanned Zoobilee tickets as guests entered. We were nervous the line would take longer, but SSA’s process made it go very quickly and was quicker than our last processes. The same can be said for Wild Lights. Previously, there were times the line wrapped around the parking lot. People were in the zoo within three minutes, and there was no line! On our own, we wouldn’t have been able to manage.”

“When SSA took over our food service operation at the Monterey Bay Aquarium in 2015, they immediately embraced our sustainability vision for our Restaurant, Cafe and evening events. They successfully implemented a fresh, local and sustainable menu for both daytime visitor dining and catered event operations. They’ve increased revenue and sales, and they’ve been committed partners in working together to advance our conservation mission.”