Diversity. Equity. Inclusion. You’ve probably heard these words thrown around a lot lately within your workplace as you make DEI a greater part of your own business. But how can organizations take them from just ideas to actionable change within their cultures and hiring practices? We asked cultural attraction leaders Read more…
All cultural attractions are in the business to help guests make memories that last a lifetime. That’s why we’re all here. A visit to a zoo, museum, or aquarium is a chance to escape routine and spend more unique, high-quality time with family. So, you might wonder, how can technology Read more…
Association of Zoos & Aquariums (AZA) and their Commercial Member Engagement Council, together, are paving the way for innovation and thought leadership. Read the below article (and linked here) to see how we worked to navigate the pandemic with our partners. AZA Connect: Innovation in a Pandemic Written by: Hillary Richard Read more…
SSA and Denver Zoo Offer Guests a New and Safer Way to Shop and Dine Due to the worldwide COVID-19 pandemic, consumer expectations have shifted and evolved. A recent survey conducted by Shekel, shows that 87% of shoppers prefer to shop in stores with touchless shopping options and more than Read more…
In April, SSA Group (SSA) (formerly known as KM Concessions, Inc) worked with partner The National Western Complex alongside the City of Denver and Colorado Coalition for the Homeless to open emergency homeless shelters for Denver residents during the COVID-19 pandemic. The National Western Complex allows for up to 700 Read more…
As a company focused on helping cultural attractions fuel their mission, SSA Group (SSA) is expanding our ticketing and admissions services. Sean McNicholas, SSA Group CEO adds, “SSA’s growth and operational success in food and retail has resulted in our customers asking us to also operate their admissions. We’ve listened, Read more…
As we enter into our 50th year in business, our company continues to focus on what matters most, supporting our partners and elevating the guest experience. While this has not changed and will not change, what has changed is our brand. Service Systems Associates, now SSA Group (or SSA), believes Read more…
SSA Group/KM Concessions embraces partnership with the National Western Center through the dedication of the fourth floor in the new Legacy Building. Denver, CO – 2/4/20. The National Western Complex announces the dedication of the fourth floor of the new Legacy Building at the National Western Stock Show Center as Read more…
Visitors to cultural attractions like the Cincinnati Museum Center, Los Angeles Zoo & Botanical Gardens and Zoo Atlanta will discover an innovative, new way to complete their food and retail purchases with the addition of self-serve kiosks. Today’s consumers are becoming more accustomed to technology being a part of their Read more…
SSA takes partnership with Wild Republic a step further offering environmentally sustainable product in over 30 cultural attractions nationwide. Denver, CO – July 9, 2019. SSA, the nation’s largest zoo, aquarium and cultural attractions retailer and culinary services operator, in partnership with Wild Republic, known for its nature-inspired toys and Read more…