As 2022 draws to a close, many organizations are reflecting on their past year and priorities to come in the year ahead. While we’re certainly proponents for driving revenue for our partners, some of our best content from this previous year was all about how we’re also pushing to be Read more…
As a guest, you have certain expectations of your host. Make you feel welcome. Serve refreshments. Keep you entertained. A quality guest experience is guided by a host who knows how to manage every aspect of that journey. Guest expectations extend beyond dinner parties, and into business spaces and cultural Read more…
When we talk about creating diversity in the workplace, especially recently, it’s usually in relation to gender, race, color, or background. As organizations strive to increase the diversity in their own workforce, it can be easy to focus on these physical attributes and think you’ve done the work. For cultural Read more…
In April, SSA Group (SSA) (formerly known as KM Concessions, Inc) worked with partner The National Western Complex alongside the City of Denver and Colorado Coalition for the Homeless to open emergency homeless shelters for Denver residents during the COVID-19 pandemic. The National Western Complex allows for up to 700 Read more…
As a company focused on helping cultural attractions fuel their mission, SSA Group (SSA) is expanding our ticketing and admissions services. Sean McNicholas, SSA Group CEO adds, “SSA’s growth and operational success in food and retail has resulted in our customers asking us to also operate their admissions. We’ve listened, Read more…
As we enter into our 50th year in business, our company continues to focus on what matters most, supporting our partners and elevating the guest experience. While this has not changed and will not change, what has changed is our brand. Service Systems Associates, now SSA Group (or SSA), believes Read more…
SSA Group/KM Concessions embraces partnership with the National Western Center through the dedication of the fourth floor in the new Legacy Building. Denver, CO – 2/4/20. The National Western Complex announces the dedication of the fourth floor of the new Legacy Building at the National Western Stock Show Center as Read more…
Visitors to cultural attractions like the Cincinnati Museum Center, Los Angeles Zoo & Botanical Gardens and Zoo Atlanta will discover an innovative, new way to complete their food and retail purchases with the addition of self-serve kiosks. Today’s consumers are becoming more accustomed to technology being a part of their Read more…
SSA takes partnership with Wild Republic a step further offering environmentally sustainable product in over 30 cultural attractions nationwide. Denver, CO – July 9, 2019. SSA, the nation’s largest zoo, aquarium and cultural attractions retailer and culinary services operator, in partnership with Wild Republic, known for its nature-inspired toys and Read more…
SSA has partnered with Wild Republic to create a conservation-focused plush fill made from recycled water bottles. SSA, the nation’s largest operator of zoo and aquarium gift shops, is proud to announce that starting in January of 2019, their core plush animal line will transition to a sustainable fill. This Read more…