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Year in Review: Our Top Content from 2022
As 2022 draws to a close, many organizations are reflecting on their past year and priorities to come in the year ahead. While we’re certainly proponents for driving revenue for our partners, some of our best content from this previous year was all about how we’re also pushing to be Read more…
Digital
The Challenges of Multi-Contractor Management for Cultural Attractions
As a guest, you have certain expectations of your host. Make you feel welcome. Serve refreshments. Keep you entertained. A quality guest experience is guided by a host who knows how to manage every aspect of that journey. Guest expectations extend beyond dinner parties, and into business spaces and cultural Read more…
Diversity, Equity, Access, Inclusion
How to Create a Diverse Store Environment from Every Angle of your Cultural Attraction
When we talk about creating diversity in the workplace, especially recently, it’s usually in relation to gender, race, color, or background. As organizations strive to increase the diversity in their own workforce, it can be easy to focus on these physical attributes and think you’ve done the work. For cultural Read more…
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SSA Group Alongside the National Western Complex and Denver Mart Help to Feed Denver’s Homeless
In April, SSA Group (SSA) (formerly known as KM Concessions, Inc) worked with partner The National Western Complex alongside the City of Denver and Colorado Coalition for the Homeless to open emergency homeless shelters for Denver residents during the COVID-19 pandemic. The National Western Complex allows for up to 700 Read more…
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SSA Group Expands Its Admissions Services and Shares Safety Resources with Attraction Industry
As a company focused on helping cultural attractions fuel their mission, SSA Group (SSA) is expanding our ticketing and admissions services. Sean McNicholas, SSA Group CEO adds, “SSA’s growth and operational success in food and retail has resulted in our customers asking us to also operate their admissions. We’ve listened, Read more…
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SSA Group Brand Refresh
As we enter into our 50th year in business, our company continues to focus on what matters most, supporting our partners and elevating the guest experience. While this has not changed and will not change, what has changed is our brand. Service Systems Associates, now SSA Group (or SSA), believes Read more…
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National Western Center Names Fourth Floor In Honor of the McNicholas Family
SSA Group/KM Concessions embraces partnership with the National Western Center through the dedication of the fourth floor in the new Legacy Building. Denver, CO – 2/4/20. The National Western Complex announces the dedication of the fourth floor of the new Legacy Building at the National Western Stock Show Center as Read more…
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SSA Launches Innovative Self-Serve Kiosks at Cultural Attractions Across the US
Visitors to cultural attractions like the Cincinnati Museum Center, Los Angeles Zoo & Botanical Gardens and Zoo Atlanta will discover an innovative, new way to complete their food and retail purchases with the addition of self-serve kiosks. Today’s consumers are becoming more accustomed to technology being a part of their Read more…
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SSA and Wild Republic Announce First-of-its-Kind Line of Eco-Friendly Plush Animals
SSA takes partnership with Wild Republic a step further offering environmentally sustainable product in over 30 cultural attractions nationwide. Denver, CO – July 9, 2019. SSA, the nation’s largest zoo, aquarium and cultural attractions retailer and culinary services operator, in partnership with Wild Republic, known for its nature-inspired toys and Read more…